Cookie Statement

Healthonauts NV is committed to your privacy and processing of your personal data. We therefore make every effort to explain plainly and clearly with this cookie statement which cookies we use on our website and how we collect personal data. We also explain what we use them for and what your rights are in this respect.

When you visit our website, we may process personal data using online techniques such as cookies, trackers, scripts, and similar technologies (hereinafter referred to as “cookie(s)”). In principle, however, these technologies always serve the same purpose: the retrieval and tracking of information on your device, so throughout this cookie statement we will continue to use the well-known term: ‘cookie(s)’.  They can be:
(1) essential cookies that are strictly necessary to send a message via an electronic communications network, to ensure the security of our website or to store information about the provision of a service that you expressly requested;
(2) functional cookies that further shape your use of our website;
(3) analytical cookies to measure and analyse your use of our website;
(4) marketing cookies to deliver (personalised) advertisements;
(5) other third-party cookies that we allow on our website.

The version of this cookie statement (version: 1.01) dates from (27/12/2022)

1. Table of Contents

1       Table of contents
2       Scope
3       Who implies ‘we’?
4       What exactly are cookies?
5       Which cookies do we use?
5.1        Proprietary cookies
5.1.1         Essential cookies
5.1.2         Functional cookies
5.1.3         Analytical cookies
5.1.4         Marketing cookies
5.2        Third party cookies
6       How to delete or block cookies?
7       Amendments to the cookie statement

2      Scope

This cookie declaration applies to weblink.

3      Who implies ‘we’?

“We”, or “our” Healthonauts NV with registered office in Veldkant 35C, 2500 Kontich (belgium), with business registration number BE 0783.296.873.

If you have any questions, comments or complaints regarding this cookie statement or the processing of your personal data or wish to exercise any of your rights, please contact us by e-mail toprivacy@healtnonauts.com.

4      What exactly are Cookies?

When you visit our website, we may process personal data using online technologies such as trackers, cookies, scripts, and similar technologies (hereinafter referred to as ‘cookies’). cookies are small information files that a website asks your browser to store on your device when you visit a website or certain pages of that specific website. The cookie enables the website to “remember” your actions or preferences over time and apply them on subsequent visits. Examples include your preferred language or details of the pages you have visited.

Cookies contain at least a unique identification of a visitor and some information about this user. Furthermore, it usually includes the name of the website the cookie came from, how long the cookie remains on your device (the expiry date).

 

5      Which Cookies do we use?

We distinguish between our own cookies (‘first party cookies’) and cookies processed by third parties (‘third-party cookies’). Our website places cookies on its own initiative but has also third parties that can place cookies (through integrations). More specifically:

  • Proprietary cookies (“first party cookies”): these are cookies placed on our initiative. Only we have access to the information contained in the cookie.
  • Third-party cookies: cookies that are set by a third party, other than our own. With these cookies the third-party has access to the data collected in the cookie.

A further distinction can be made based on the specific purpose of the cookie (see below). For each of these categories, we will always request your prior consent, unless these cookies are essential (to provide you with a service you have explicitly requested or for the proper technical functioning of a website).

5.1 Proprietary Cookies
5.1.1  Essential Cookies

Essential cookies are necessary to improve and ensure the proper functioning of a website such as the security and accessibility. Pursuant to applicable legislation and due to technical necessity, only an information obligation applies, and we are not obliged to request your consent for the use of such cookies. These cookies are set as soon as you visit the website.

Name Expiration day Content Purpose
__hs_opt_out It expires in 6 months. It contains the string "yes" or "no".

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.

__hs_do_not_track It expires in 6 months. It contains the string "yes". This cookie can be set to prevent the tracking code from sending any information to HubSpot.
__hs_initial_opt_in It expires in seven days. It contains the string "yes" or "no". This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
__hs_cookie_cat_pref It expires in 6 months. It contains data on the consented categories. This cookie is used to record the categories a visitor consented to.
__hs_gpc_banner_dismiss It expires in 180 days. It contains the string "yes" or "no". This cookie is used when the Global Privacy Control banner is dismissed.
hs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. It contains the id of the A/B test page and the id of the variation that was chosen for the visitor. It expires at the end of the session.
<id>_key It expires in 14 days. It contains an encrypted version of the password so future visits to the page will not require the password again. When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.
The cookie name is unique for each password-protected page.

hs-messages-is-open It expires in 30 minutes. It contains a boolean value of True if present. This cookie is used to determine and save whether the chat widget is open for future visits.
It is set in your visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
hs-messages-hide-welcome-message It expires in one day.  It contains a boolean value of True or False. This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
__hsmem It expires in seven days.  It contains encrypted data that identifies the membership user when they are currently logged in. This cookie is set when visitors log in to a HubSpot-hosted site.
hs-membership-csrf It expires at the end of the session. It contains a random string of letters and numbers used to verify that a membership login is authentic. This cookie is used to ensure that content membership logins cannot be forged.
hs_langswitcher_choice It expires in two years. It contains a colon delimited string with the ISO639 language code choice on the left and the top level private domain it applies to on the right. An example will be "EN-US:hubspot.com". This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.
It is set when a visitor selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future if they are available.
__cfruid     This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. It expires at the end of the session. Learn more about Cloudflare cookies
__cf_bm     This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies

_GRECAPTCHA

180 days

 

his cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

JSESSIONID

 

Session

 

 

Preserves users states across page requests.

 

rc::a

 

Persistent

 

 

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

 

rc::b

 

Session

 

 

This cookie is used to distinguish between humans and bots.

 

rc::c

 

Session

 

 

This cookie is used to distinguish between humans and bots.

 

rc::d-15#

 

Persistent

 

 

This cookie is used to distinguish between humans and bots.

 

rc::f

 

Persistent

 

 

This cookie is used to distinguish between humans and bots.

 

__hssrc

session

 

This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.


5.1.2  Functional Cookies

These cookies ensure your optimal use of our website by personalising certain functionalities and remembering choices, the preferred language, or your location. You cannot reject these cookies if you wish to browse our website, but they are only set after a choice has been made regarding the placement of cookies.

Name Expiration day Content Purpose

messagesUtk

180 days

Stores a unique ID string for each chat-box session. This allows the website-support to see previous issue s and reconnect with the previous supporter.

__hssrc

30 minutes

 

HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

 
5.1.3  Analytical Cookies

These cookies track your use of our website and allow us to further improve your experience. These Cookies show us which pages are most and least popular and how visitors move around the website. You may refuse these cookies and so the cookies below will only be placed if you accept the analytical cookies (by giving your consent).

Name Expiration day Content Purpose
__hstc 5 months 27 days   This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk 5 months 27 days   HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
 
5.1.4  Marketing Cookies

These cookies enable (personalised) marketing activities including ‘retargeting’ (showing ads) on own and other platforms. You can refuse these cookies and so the cookies below are only placed if you accept the analytical cookies (by giving your consent).

Name Expiration day Content Purpose

__ptq.gif

Session

Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

 
5.2 Third-party Cookies

Our website uses social media plug-ins which causes possible third-party cookies to be placed. These cookies are not placed by us, but by the third party connected to our website through links. In turn, these websites or social media platforms may process cookies for their own purposes. These cookies are used to connect to these platforms and websites and remember data of a user if they have logged into a social media account from a website. We, therefore, recommend that you read the privacy statement of these websites before using this website, so we feel it is important to refer you to their cookie policy:

 

6      How to delete or block Cookies?

You can manage and delete all cookies already stored on your device via your internet browser settings. We would like to inform you that disabling cookies may affect your user experience and cause you to have to re-enter your preferences each time you visit our website. For more details on controlling and/or deleting cookies, please visit the page corresponding to your browser for more information:

 

7      Amendments to the Cookie Statement

Our organisation and therefore our website are a dynamic and innovative environment. This cookie statement may be amended if our services or applicable legislation so require. This means that we are constantly looking for better services that are tailored to your needs. It is possible that there will be new applications that require a different process in collecting or processing your data. As a matter of course, we will inform you when there are important changes to this cookie statement, and we will request your permission if necessary.